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Medics Care Massage Chairs – Frequently Asked Questions Before Buying a Massage Chair or Massager

Z9 Premium Massage Chair

Premium Medics Care Massage Chairs

1. What are the best Medics Care massage chairs for full-body home massage?

If you’re looking for a true full-body massage experience at home, Medics Care offers several top-tier models suited for different needs:

  • Z9 Premium Massage ChairPrice: $6,999
    Features smart voice control, body scanning, full-body airbag massage, heating, and 11 automatic programs.
  • Z5 Massage ChairPrice: $2,999 RSD
    A customer favorite, combining roller and air pressure massage, infrared heating, and ergonomic zero gravity positioning.
  • Z6 Massage ChairPrice: $3,999 RSD
    Elegant design with SL-track massage rail, extended calf rollers, and high-grade PU leather.

All models feature durable synthetic leather, intuitive controls, and whisper-quiet motors.

Z9 Premium Massage Chair

2. Which Medics Care massage chair is best for back pain?

For customers experiencing lumbar pain or sciatica, the Z5 and Z6 models are highly recommended:

  • SL-track design follows the natural curvature of the spine from neck to thighs
  • Heating function in the lower back enhances circulation and eases stiffness
  • Adjustable intensity allows gentle or deep massage, depending on user preference

These chairs are ideal for daily use and deliver noticeable relief for those who sit long hours or have chronic back issues.


3. Can I try a Medics Care massage chair in person before buying?

Yes. We operate showrooms in a number of countries around the world, where you can try the Z9, Z5, Z6, X5, and other models. Our expert staff will help you select the perfect chair based on your needs, body type, and preferences.


4. What’s the difference between a Medics Care foot massager and a foot spa bath?

  • Foot massagers (e.g., MC-4730, MC-4800) offer dry massage with Shiatsu rollers, air compression, and infrared heat. Ideal for living rooms or under-desk use.
  • Foot spa baths (e.g., MC-995A, MC-996A) combine heated water, bubbles, and vibration—perfect for foot soaking, hydration, and softening after a long day.

Choose a foot massager for quick relief without water, or a spa bath for full hydrotherapy relaxation.


5. Are Medics Care massage chairs suitable for older adults or those with reduced mobility?

Yes. Many of our clients are older adults looking for comfort, improved circulation, and pain relief. Key features include:

  • Simple remotes with large buttons
  • Zero gravity position for joint and spine pressure relief
  • Gentle programs and adjustable pressure
  • Soft-start airbags for gradual inflation

Models like Z5 and X5 are especially suited for senior users due to their comfort and ease of use.


6. How much do Medics Care massage chairs cost (in RSD)?

Here are the current prices:

ModelPrice (USD)
Z9 Premium$6,999
Z6 Diamond$3,999
Z5$2,999
X5$2,499

Please check www.medics-care.rs for live pricing and promotions.


7. Is it safe to use a Medics Care massage chair every day?

Yes. All Medics Care chairs are built for daily use, with safety features including:

  • Auto shut-off timers (15–30 minutes)
  • Overheat protection
  • Customizable programs and levels

Daily massage can reduce stress, improve circulation, ease tension, and promote better sleep. If you have medical conditions, consult a doctor before use.


8. What makes the Z9 Premium different from Z5 and Z6?

Z9 is one of our most advanced model, featuring:

  • Smart voice control
  • Negative ion air purification
  • Health monitoring sensors
  • 12 cm deep tissue massage manipulator

While the Z6 focuses on elegance and extended SL-track massage, and the Z5 offers practical full-body features at a great price, Z9 delivers luxury, innovation, and maximum performance.


9. Which Medics Care massagers are best for neck and shoulder pain?

Top picks include:

  • MC-6700A – A neck massager with silicone massage heads, heating, and adjustable straps
  • MC-4730 – Ergonomic Shiatsu-style back and shoulder massager
  • MC-4800 – Larger massage cushion with deep tissue relief for the upper back

All are compact, USB-C rechargeable, and perfect for everyday use at home, work, or travel.

Neck Massager

10. What warranty and support does Medics Care offer?

Every Medics Care product comes with a 2-year warranty covering:

  • Electrical components
  • Internal mechanisms
  • Manufacturing defects

We offer responsive service and support through:

  • Local repair teams
  • In-stock spare parts
  • Phone, WhatsApp, and email assistance

Extended usage or B2B support is also available upon request.


11. Do you offer delivery and installation for massage chairs?

Yes. Medics Care provides:

  • Free delivery to many areas of the world
  • Professional installation including placement and usage training

We coordinate with customers for stress-free setup. For buildings without elevators or hard access, special arrangements can be made.


12. Are there installment or financing options available?

Yes. We offer interest-free installment plans through select bank partners. Most chairs can be paid in:

  • 6, 12, or 24 monthly installments
  • Option to pay without a credit card through certain partners

Our goal is to make high-quality wellness accessible to every household.


13. Are Medics Care products suitable for offices, salons, and wellness centers?

Absolutely. Our products are widely used in:

  • Offices – for employee stress relief
  • Spas and salons – to improve client experience
  • Hotels and wellness centers – for added luxury

Top models include:

  • MC-6700A – neck massager
  • MC-4730 / MC-4800 – back and shoulder cushions
  • Massage seats and pads – with multiple modes and easy-clean surfaces

We also offer B2B pricing and bulk supply programs.


14. How should I clean and maintain Medics Care chairs and devices?

Follow these care tips:

  • Wipe leather and plastic with a soft damp cloth
  • Avoid alcohol or harsh chemicals
  • Always drain and dry foot spas after use
  • Never submerge electrical parts in water

We recommend cleaning once a week, or after each use in shared settings.


15. How can I order and contact Medics Care internationally?

You can order from our global websites or reach out to our international team:

📧 Email: info@medics-care.com

🌐 Global Websites:

Our sales and support teams are ready to assist you with personal or business inquiries.

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