Cookie Policy

At Medics Care, we use technology on our e-commerce platform to gather data that helps us improve your experience, as well as our products and services. Cookies (hereinafter referred to as "Cookies") that we use enable our platform to function and help us understand which information and advertisements are most useful to you, as our visitor and customer.

What are cookies and how are they collected?

Cookies, pixel tags, and similar technologies are files with small amounts of information that are downloaded from any internet-enabled device – such as your computer, smartphone, or tablet – when you visit a website. Cookies are then sent back to the website from which they originated on each subsequent visit or to another website that recognizes that cookie. Cookies perform many different and useful tasks, such as remembering your settings, improving your overall online experience, and helping us provide you with the best products and services.

There are many types of cookies. They all function the same way but differ in certain aspects. For more information about the cookies you may find on our platform, please see the relevant section below.

Why do we collect cookies?

We use cookies when a user interacts with our platform. Cookies tell us which pages you visit and how often. We use this information to improve the usability of our platform, primarily for technical reasons, such as better website navigation. Additionally, we use website plugins that store data in your local browser to better understand website analytics. This data is deleted when you close your browser.

Our platform also uses cookies to manage online advertising programs. Cookies track your browser to ensure you are recognized when you access other websites. Our advertising management system allows the use of these pixel files and cookies to provide us with advertising information when you visit our website. We also use pixel files to determine when you have opened a promotional offer or engaged in other interactions related to that offer, such as clicking on a link. These pixel files are typically valid for a certain number of days and are enabled by our advertising management providers.

We analyze how the platform is used and how much traffic it receives (for example, our platform may contain proprietary measurement software that enables us to contribute to market research). During your visit to our website, some cookies may be targeted to observe what types of websites you are interested in. We may then display ads in your browser based on your interests. For example, if you frequently read about food and drink, we will show you ads related to food and drink.

Cookies further allow us to select ads or offers that are most likely to appeal to you, to display them while you are using online services, or to send you marketing messages. We use cookies to track responses to online ads and marketing messages as well. Cookies help us display ads that are interesting to you, control how many times you see an ad, and measure the effectiveness of our advertising campaign.

We also use cookies to collect anonymous, aggregated statistics that allow us to understand how people use our platform and help us improve the structure and content of the platform. Additionally, cookies help us measure the effectiveness of advertising campaigns on our and external websites.

Who collects cookies?

Depending on the content, cookies may be placed by us (as defined in our Privacy Policy) or by third parties.

Cookies placed by Medics Care

These are cookies that we place on our platform, which you are currently using, and that are used when you browse our platform.

Third-party cookies

Our platform may contain certain content originating from other websites (e.g., Facebook, YouTube, Instagram, etc.), during which these other websites may place certain cookies on our platform. These are cookies that are not placed by us as the platform owner. Through these cookies, third parties that have placed them may obtain information about your behavior on our platform.

If you do not wish to accept third-party cookies, you can restrict their access by denying consent via our cookie management tool or by adjusting the settings in your internet browser.

What types of cookies are on our site?

Strictly necessary cookies

These cookies are essential for our platform to function properly. They allow you to use all the features of our platform and access all content. While these cookies collect certain data from your device, they do not serve to identify you as an individual but to ensure the functionality of the platform.

If you do not accept these cookies, you may not be able to use our platform, or access to certain content and features may be restricted.

For more information, please contact us at:

Email: info@dg-brands.com, info@medics-care.com
Phone: +852 9771 3175
Company: DG Brands Limited, Hong Kong
Address: DG Brands Limited.
3rd Floor, Room 'D' Shing Lee Commercial Bldg 6-12 Wing Kut Street, Sheung Wan Hong Kong